Avery Dennison ADTP1 - Clearing an Error; If the PC and Printer Are Not Communicating; Resetting the Printer

8-2 Packet Reference Manual
Installed Options Description
B Battery
C Cutter
P Peel mode
S Stacker
T Liner Take-up
V Bar Code Verifier
Additional labels show wireless network settings and RFID settings if the printer has those
capabilities.
Clearing an Error
To clear an error:
♦ Press ENTER to try and reprint.
♦ Press ESCAPE and correct the problem (reload supply, etc.), then press SELECT to continue.
When receiving a message that is not described in this manual, or the recommended action does
not solve the problem, call Technical Support. Some errors are the result of communication
problems. In this case, verify network settings or reset the printer and reboot the computer. If
any online configuration packets changed, resend the format packet to the printer, so the
configuration changes take effect.
If the PC and Printer Are Not Communicating
If the PC is not communicating with the printer, follow these steps:
♦ Check any messages that occur at the printer and at the computer. See the following error
message listing in this chapter for more information.
♦ Use the correct printer cable.
♦ Make sure the cable is plugged into the correct port on the computer.
♦ Compare the printer’s communications settings (especially flow control) with the settings on
the PC. They must match. Print a test label to identify the printer’s communication settings.
♦ Make sure the printer is online (ready to receive data).
If all of the above are correct, reset the printer. Try the function again. Call Technical Support if
the printer does not establish communications.
Resetting the Printer
Sometimes, the printer receives mixed signals and loses its ability to communicate. If this
happens, reset the printer and attempt communication again. To reset the printer, turn off the
printer, wait 15 seconds, and turn it back on.
Whenever the printer is turned off, all the information set through the online configuration packets
(A-Y) is saved. See the sections in Chapter 2, “Configuring the Printer,” for more information
about each packet.