Diagnostics & Errors 8-11
Data Formatting Failures
Formatting errors indicate that a field prints incorrectly. After checking the data stream and
correcting the data, retransmit the format and batch.
Note: For errors 571-622, the batch still prints, but the field, font, bar code, or density may be
incomplete, missing or contain incorrect data.
Error Description
Code
571 UPC or EAN bar code data length is invalid. The bar code data length in the batch does
not fit the format.
572 A copy field, padded field, or incrementing field length is invalid. The field length in the
batch does not fit the format or the field contains blanks. Or, the fixed length field does
not contain the specified number of characters.
573 Price field length is invalid. The price field length in the batch does not fit the format or
the field contains blanks.
574 No CD scheme or room for CD. The CD scheme in the batch does not fit the format or
the field contains blanks.
575 The graphic included in the format could not be found. Resend the graphic packet. If
the error persists, call Technical Support.
600 The printer could not image the batch, because the batch was refused. Call Technical
Support.
601 An error occurred while the batch was imaging. Resend the format, batch, font, and/or
any graphic packets. If the error persists, call Technical Support.
603 The batch was not found while imaging. Resend the batch packet. If the error persists,
call Technical Support.
611 Font, bar code or density is invalid. The font, bar code or density in the batch does not
fit the format.
612 The data in this line of the batch is either missing or does not match the format. This
error also occurs if the EPC Gen2 RFID data length is invalid. See “Using Gen2 RFID
Data” for more information.
613 Reference point off tag.
614 Portion of field off tag. There may be an invalid character in the packet. Check for O
instead of a 0 (zero).
615 Bar code width is greater than 16 inches or the number of keywords for the PDF 417 bar
code exceeds 928. Decrease the density or shorten the amount of data to print the bar
code.
616 A bad dot falls on a bar code and the dot cannot be shifted. A gray box is printed
instead of the bar code. See “Defining Bar Code Fields
” for more information.
618 Magnification must be 1 to 7 or 4 to 255 (point size) for the scalable font.
619 The JIS (16-bit) code for Kanji is invalid.
620 Font and printhead dot density mismatch. A 300 dpi font is specified in the format, but a
203 dpi printhead is used in the printer or vice-versa. Check the font or change the
printhead to correct the error.
621 An error occurred opening the TrueType font file. Select a different font to download. If
the error message persists, call Technical Support.
622 Not enough memory to create the downloaded TrueType characters in the scalable fonts
buffer. Save the font into the printer’s flash memory instead. If the error message
persists, call Technical Support.
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