Avery Dennison ADTP1 - Page 147

Diagnostics & Errors 8-13
RFID Errors
These errors occur when there is an RFID problem. If using Easy Setup, contact Technical
Support for assistance with these errors.
Note: To correct an RFID error, turn off the printer to clear the error. Turn on the printer, then
adjust the RFID settings.
Error Description
Code
715 Invalid data length/data mismatch. The data in the RFID Data Field has an incorrect
data length or there is a data type mismatch between the selected data type and the
actual data entered. See “Defining the RFID Data Field” in Chapter 3 for more
information about the data length. This error also occurs if any of the Gen2 fields is
invalid.
727 Too many inlays within the programmable range. Make sure the read power is correct
for the selected inlay. If the read power is correct and this error occurs, lower the read
power by one and try again.
729 Invalid inlay. The chip (inlay) embedded in the RFID supply does not support serialized
TID. Make sure the RFID supply supports serialized TID. This may also be a bad RFID
inlay.
732 No RFID optional hardware installed. A non-RFID printer received a format containing
an RFID Data Field. Send the format to an RFID printer with RFID supplies loaded.
735 Error in the RFID module – hardware, software, or firmware. The RFID module may need
to be replaced or has become disconnected. If this error continues, call Technical
Support. Message will say “reboot”, press button; printer reboots.
736 RFID inlay encoding failed. The RFID inlay was found in the RF Field, but could not be
read or programmed. The RFID module has an error. This may also be a bad RFID
inlay. If this error continues, call Technical Support.
737 RFID Unsupported. The printer detected an
unsupported or illegal RFID setting:
♦ Make sure the start encode position is before or
“leading” the first TID position.
♦ Reduce the tag verify position so the end of the label
being verified is not within 0.2” from the outside edge
of the external verifier.
♦ When using RFID verifier overstrike, the printer
detected more than one active label after the errored
label.
♦ Stop-to-encode mode does not support labels that require positioning in the feed
direction before encoding.
♦ Stop-to-encode mode does not support the cutter.
If this error continues, call Technical Support.
738 Inlay communication failure. This error can occur when
♦ The printer cannot read the TID field.
♦ The inlay cannot be found within the encode zone.
♦ Invalid read power.
Call technical support. The start encode position may need to be decreased or
increased. The read power level may also need to be increased by 1.