Error Code Description Recommended Solution
10054 The Connection to the sensor was
lost while receiving data.
• Verify the sensor is energized
• Verify the sensor communication cable is connected
• Verify all inline network equipment is energized, properly
configured and connected
• Verify all required network equipment cables are connected
• Verify the network adaptor is properly
configured
• Verify the sensor IP address is valid
• Verify there are no other devices using the same IP address
• Verify the sensor subnet is valid
• Verify the sensor can be successfully pinged
• Verify the network
firewall settings support connection to the
sensor
10055 The Connection to the sensor was
lost due to network keep alive
expiration.
• Verify the network adaptor link speed and duplex settings
• Verify the is sensor not stalled, or in shutdown mode
10070 The Connection to sensor was lost
due to a receive state machine
error.
• Verify the is sensor not stalled, or in shutdown mode
• Verify the sensor is supported by this version
10071 The Connection to sensor was lost
due to a receive state machine
error.
• Verify the is sensor not stalled, or in shutdown mode
• Verify the sensor is supported by this version
10080 The Connection to sensor was lost. • Verify the sensor is energized
• Verify the sensor communication cable is connected
• Verify all inline network equipment is energized, properly
configured and connected
• Verify all required network equipment cables are connected
• Verify the network adaptor is properly
configured
• Verify the sensor IP address is valid
• Verify there are no other devices using the same IP address
• Verify the sensor subnet is valid
• Verify the sensor can be successfully pinged
• Verify the network
firewall settings support connection to the
sensor
10085 A connection to the sensor could
not be established. One or more
required channels failed to connect.
• Verify the sensor is energized
• Verify the sensor communication cable is connected
• Verify all inline network equipment is energized, properly
configured and connected
• Verify all required network equipment cables are connected
• Verify the network adaptor is properly
configured
• Verify the sensor IP address is valid
• Verify there are no other devices using the same IP address
• Verify the sensor subnet is valid
• Verify the sensor can be successfully pinged
• Verify the network
firewall settings support connection to the
sensor
10086 The connection to the sensor was
lost while receiving data.
• Verify the sensor is energized
• Verify the sensor communication cable is connected
• Verify all inline network equipment is energized, properly
configured and connected
• Verify all required network equipment cables are connected
• Verify the network adaptor is properly
configured
• Verify the sensor IP address is valid
• Verify there are no other devices using the same IP address
• Verify the sensor subnet is valid
• Verify the sensor can be successfully pinged
• Verify the network
firewall settings support connection to the
sensor
iVu Plus BCR Gen2 Series Sensor
188 www.bannerengineering.com - Tel: + 1 888 373 6767
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