– Two loops connect to one alarm device.
Remote control does not work
– Remote control address is incorrect.
– Distance is too great or control angle is too small.
– Remote control battery power is low.
– Remote control or DVR front panel is damaged.
Record storage period is too short
– Camera quality is too low.
– Lens is dirty
– Camera is installed facing the light
– Camera aperture setup is incorrect.
– HDD capacity is insufficient.
– HDD is damaged.
Cannot playback the downloaded file
– No media player.
– No DXB8.1 (or higher) graphic acceleration software.
– No DivX503Bundle.exe control when you play the file transformed to AVI via media player.
– No DivX503Bundle.exe or ffdshow-2004 1012.exe in Windows XP OS.
Forgotten local menu operation password or network password
Please contact your local service engineer or Bosch sales group for help.
84
en | Troubleshooting
DIVAR 2000 / DIVAR 3000 / DIVAR
5000
2016.09 | v1.0 | AM18-Q0717 Operation Manual Bosch Security Systems
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