8-32
Error code list
Error Error message Description Remedy
6010 [PC Data Error]
The main circuit board has
failed in EEPROM writing.
Items to be checked:
(1) Check to see if there are strong
noise-generating object(s) in the surroundings.
(2) Reactivate the GTX to check to see if such
error occurs.
Electric components as candidate for replacement:
Main circuit board
6011 [Machine Error]
The main circuit board has
failed in flush ROM erasing.
6012 [Machine Error]
The main circuit board has
failed in flush ROM writing.
6021 [No Battery]
The built-in clock (real time
clock) of the main circuit
board has run out of battery.
Replace the lithium battery of the main circuit
board.
6031 [Machine Error]
A panel button was pressed
when in activation (Platen
button).
Items to be checked:
(1) Check to see if there is something on the
operation panel or some of the buttons are
corrupted.
Electric components as candidate for replacement:
Panel circuit board and Panel control circuit board
6032 [Machine Error]
A panel button was pressed
when in activation (Print
button).
6033 [Machine Error]
A panel button was pressed
when in activation (Cancel
button).
6034 [Machine Error]
A panel button was pressed
when in activation (Back
button).
6035 [Machine Error]
A panel button was pressed
when in activation (OK
button).
6036 [Machine Error]
A panel button was pressed
when in activation (Down
button).
6037 [Machine Error]
A panel button was pressed
when in activation (Up
button).
6038 [Machine Error]
A panel button was pressed
when in activation
(H-Cleaning button).
6039 [Machine Error]
A panel button was pressed
when in activation (menu/OK
button).
6101 [Machine Error] The carriage is busy.
(1) After reactivating the GTX, wait and see the
situation if it operates without any error.
(2) There is a possibility that this error occurred
collaterally after any other error had occurred.
Acquire the log file and use the GTX4 Service Tool
(View the DataLog -> Check Operation) to check
to see if another error occurs before or after this
error log.
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