3-83
Confidential
■ Completely blank
■ Vertical streaks
Step Cause Check
Result
Remedy
1
White level data
malfunction
Is the problem solved by
performing the
acquisition of white level
data. (Function code 55)
Yes
Perform the acquisition of
white level data. (Function
code 55)
2
Scanner module
failure
Is the problem solved by
replacing the CCD unit
(CCD model) or
document scanner unit.
(CIS model)
Yes
Replace the CCD module.
(CCD model)
Replace the document
scanner unit. (CIS model)
3
Main PCB failure Is the problem solved by
replacing the main PCB.
Yes
Replace the main PCB.
<User Check>
- Check if the ADF glass or document glass is not stained.
Step Cause Check
Result
Remedy
1
Scanner module
failure
Is the problem solved by
replacing the CCD unit
(CCD model) or
document scanner unit.
(CIS model)
Yes
Replace the CCD module.
(CCD model)
Replace the document
scanner unit. (CIS model)
2
ADF or
document glass
failure
Is the problem solved by
replacing the scanner
top cover ASSY (CCD
model) or document
scanner unit. (CIS
model)
Yes
Replace the top cover
ASSY. (CCD model)
Replace the document
scanner unit. (CIS model)