Brother MFC-J6730DW Service Manual

Confidential
2-25
4 TROUBLESHOOTING
4.1 Error Cause and Solutions
■ Error Code 0D00
Paper jam during duplex-printing
- The recording papers are fed in reverse on the platen when switchback drive is
started, triggering switchback sensor as paper feeding condition.
< User Check >
- Remove the jammed paper.
- Check whether the recording paper being used is within the specification.
- Check that recording paper are not curled, wrinkled or wet.
- Check that recording paper is loaded correctly in the tray.
- Check that Output paper tray is set correctly (not inserted halfway)
.
■ Error Code 0E00
Defective during duplex-printing
- Switchback sensor detects paper feed condition at out of specified timing during
switchback.
< User Check >
- Check whether the recording paper being used is within the specification.
- Check that Output paper tray is set correctly (not inserted halfway).
Step Cause Solution
1 Foreign materials in the duplex
print paper path
Remove foreign materials.
2 Switchback outer paper guide
not mounted in place
Set the switchback outer paper guide into place.
3 Switchback actuator caught on
the surrounding parts
Set the switchback frame ASSY into place.
4 Switchback sensor defective Replace the switchback sensor PCB.
5 Main PCB defective Replace the main PCB.
Step Cause Solution
1 Switchback actuator caught on
the surrounding parts
Set the switchback frame ASSY into place.
2 Switchback sensor defective Replace the switchback sensor PCB.
3 Main PCB defective Replace the main PCB.

Brother MFC-J6730DW Specifications

General

Duplex printing	Yes
Print technology	Inkjet
Maximum resolution	4800 x 1200 DPI
Duplex printing mode	Auto
Print speed (black, normal quality, A4/US Letter)	22 ppm
Print speed (color, normal quality, A4/US Letter)	20 ppm
Copier resize	25 - 400 %
Maximum number of copies	99 copies
Scanner type	ADF scanner
Maximum scan area	295 x 429.8 mm
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	- DPI
Optical scanning resolution (black)	600 x 600 ppi
Optical scanning resolution (color)	600 x 300 ppi
Faxing	Color faxing
Fax memory	200 pages
Modem speed	33.6 Kbit/s
Fax forwarding to	PC
Fax speed dialing (max numbers)	100
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Display	LCD
Control type	Touch
Product color	Black
Market positioning	Home & office
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	100 sheets
Maximum input capacity	501 sheets
Auto document feeder (ADF) input capacity	50 sheets
Envelopes sizes	C5, Com-10, DL, Monarch
Paper tray media types	Glossy paper, Plain paper, Recycled paper
Non-ISO print media sizes	Folio (media size), Ledger (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
ISO B-series sizes (B0...B9)	B4, B5, B6
Photo paper sizes (imperial)	9x13, 10x15, 13x18 \
Maximum ISO A-series paper size	A4
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPA2-TKIP
Ethernet LAN data rates	10, 100 Mbit/s
Internal memory	128 MB
Standard interfaces	Ethernet, USB 2.0
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.04 W
Power consumption (ready)	6 W
Power consumption (sleep)	1.6 W
Power consumption (copying)	28 W
Power consumption (average operating)	- W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Vista

Weight and Dimensions

Depth	477 mm
Width	575 mm
Height	374 mm