Troubleshooting
Cannot load sheets ................................................................................................................................................ 585
Paper is not cut neatly ............................................................................................................................................ 585
Paper is not cut ...................................................................................................................................................... 585
Depression on the leading edge is left .................................................................................................................... 586
The size of clear film cannot be detected ............................................................................................................... 586
Roll Paper is Continuously Ejected ......................................................................................................................... 586
Printing does not start 587
The Data lamp on the Control Panel does not light up ............................................................................................ 587
The printer does not respond even if print jobs are sent ......................................................................................... 587
Ink Filling.. is displayed ........................................................................................................................................... 587
The display screen indicates Agitating .................................................................................................................... 588
The printer stops during a print job 589
An error message is shown on the Display Screen ................................................................................................. 589
The printer ejects blank, unprinted paper ............................................................................................................... 589
Problems with the printing quality 590
Printing is faint ........................................................................................................................................................ 590
Paper rubs against the Printhead ........................................................................................................................... 591
The edges of the paper are dirty ............................................................................................................................. 591
The surface of the paper is dirty ............................................................................................................................. 592
The back side of the paper is dirty .......................................................................................................................... 592
Printed colors are inaccurate .................................................................................................................................. 593
Banding in different colors occurs .......................................................................................................................... 593
Colors in printed images are uneven ....................................................................................................................... 594
Image edges are blurred or white banding occurs .................................................................................................. 594
The contrast becomes uneven during printing ........................................................................................................ 595
The length of printed images is inaccurate in the feeding direction .......................................................................... 595
Images are printed crooked .................................................................................................................................... 595
Documents are printed in monochrome ................................................................................................................. 595
Line thickness is not uniform .................................................................................................................................. 596
Lines are misaligned ............................................................................................................................................... 596
Cannot print over a network 597
Cannot connect the printer to the network ............................................................................................................. 597
Cannot print over a TCP/IP network ....................................................................................................................... 597
Cannot print over a Bonjour network ...................................................................................................................... 597
Installation problems 598
The computer does not recognize the printer ......................................................................................................... 598
Removing Installed Printer Drivers .......................................................................................................................... 598
HP-GL/2 problems 600
With HP-GL/2, printing is misaligned ...................................................................................................................... 600
Lines or images are missing in printed HP-GL/2 jobs. ............................................................................................ 600
Lines are printed too thick or thin in HP-GL/2 print jobs ......................................................................................... 600
HP-GL/2 jobs are printed in monochrome (or color) ............................................................................................... 600
Printed colors of lines are inaccurate during HP-GL/2 printing ................................................................................ 601
HP-GL/2 jobs are printed 6 mm larger than specified ............................................................................................. 601
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified ...................................................... 601
HP-GL/2 printing takes a long time ........................................................................................................................ 601
Replotting with HP-GL/2 jobs is not possible. ........................................................................................................ 601
The printer stops when printing a HP-GL/2 job (the carriage stops moving) ............................................................ 601
Other problems 602
The printer does not go on ..................................................................................................................................... 602
If the Printer Makes a Strange Sound ..................................................................................................................... 602
Messages advising to check the maintenance cartridge are not cleared ................................................................. 602
The printer consumes a lot of ink ........................................................................................................................... 603
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