Canon iPF9000S - 2 F38-2 F41 Codes

Chapter 2 Indexes by Case
2-49
Panel display
Code
(last 4
digits)
Large LCD
Small
LCD 1
Small
LCD 2
Explanation/Detection sequence
Remedial Action
(★: Reference fault
isolation procedure
or tool)
2F38 Top cover is open.
Turn off printer,
wait a while, and
turn it on again.
Ink Tank
Cover
Close
Please
Tank
Cover
Open
Close
Please
The top cover is abnormally open. Check the cover.
Check the sensor
(IO mode).
2F39 Carriage Cover is
open.
Turn off printer,
wait a while, and
turn it on again.
Carriage cover error open
The carriage cover has opened at a timing
at which it is normally closed.
①Close the
carriage cover.
②Check the
carriage cover
sensor.
2F3A Hardware error.
03130031-2F3A
Turn off printer,
wait, then
turn on again.
Power
On
Again
Valve
Motor
Err
Purge unit valve motor error
The recovery valve motor has been driven
but no movement has been detected within
the timeout period.
①Replace the
purge unit.
Go to ★
2F1F(P3-2).
2F3B Hardware error.
03130031-2F3B
Turn off printer,
wait, then
turn on again.
Power
On
Again
Hardware
Err 1
031300
31-2F3B
CS communication error
An irrecoverable communication error has
occurred communicating between the CS
chip mounted on the ink tank and the main
unit.
①Remove and
insert the ink
tank, or
replace the ink
tank.
②Check bundled
wires in the ink
tank unit and
the main PCB.
③Replace the
main PCB.
2F3C Hardware error.
03130031-2F3C
Turn off printer,
wait, then
turn on again.
LF nip sensor error.
When executing nip automatic operation, one
of the following conditions is met.
・The sensor detected nip closed after the nip
completed opening operation.
・The sensor detected nip open after the nip
completed closing operation.
①Check the nip
open/close
sensor (IO
mode)
2F3D Hardware error.
03130031-2F3D
Turn off printer,wait,
then turn on again.
HP pre-ejection pump motor overload error Replace the purge
unit.
2F3E Hardware error.
03130031-2F3E
Turn off printer,wait,
then turn on again.
HP pre-ejection pump motor shift timeout Replace the purge
unit.
2F3F Hardware error.
03130031-2F3F
Turn off printer,wait,
then turn on again.
An error other than overload error or shift
timeout error has been detected for the HP
pre-ejection pump motor.
Replace the purge
unit.
2F40 Hardware error.
03800500-2F40
Turn off printer,wait,
then turn on again.
When the result of non-ejection detection is
as follows.
When non-ejection has been detected for all
nozzles of all colors
・The error code assuming a problem in the
supply system/ purge system/ main board
(electric).
Go to ★2F2F/
2F30 (P3-6).
See 2F2F for the
priority of error
detection.
2F41 Hardware error.
03800500-2F41
Turn off printer,wait,
then turn on again.
When the result of non-ejection detection is
as follows:
Complete non-ejection of nozzles in 1
to 5 chip(s).
(A line EVEN/ A line ODD/ B line
EVEN/ B line ODD
Total of 2560 nozzles x 1 to 5 chip(s)
complete non-ejection)
・Error code assuming a problem in the ink
supply system/ purge system.
Go to ★2F2F/
2F30 (P3-6).
See 2F2F for the
priority of error
detection.