Troubleshooting
15A8-05Y
When a pr
oblem occurs, check this chapter to nd out solutions before contacting Canon.
◼ Paper Jams
If a document or paper jams, see
Clearing Jams(P. 341) to r
emove the jammed paper.
◼ A Message Appears
If the scr
een displays a message, see the following section.
When an Error Message Appears(P. 347)
◼ Common Pr
oblems
If you suspect that the machine is malfunctioning, see the following sections before contacting Canon.
Common Problems(P. 355)
Installation/Settings Problems(P. 356)
Copy/Printing Problems(P. 360)
◼ Printing Results are Not Satisfactory
If printing results are not satisfactory, see When You Cannot Print Properly(P. 363) .
◼ When a Pr
oblem Cannot Be Solved
If a problem persists, see
When a Problem Cannot Be Solved(P. 374) to nd out wher
e to contact.
Troubleshooting
339