When an Error Message Appears
1469-099
If you cannot send a fax or the memory is full, or you encounter operation problems, a message appears on the
display. Find out more information about messages in the following list.
A counterfeit or non-Canon cartridge may be in use. The amount remaining
in the cartridge cannot be displayed correctly.
You might not be using a Canon genuine toner cartridge.
● We recommend Canon genuine toner cartridges as replacement toner cartridges.
Consumables(P. 659)
Cannot change the destination type of any destination that is registered to a
group.
A selected destination could not be edited because it was registered to Group Dial.
● To change the type of destination that is registered to Group Dial, rst delete the registered destination
from Group Dial. Next, change the destination type, and then register the destination to Group Dial again.
Cannot export. An error has been detected during le creation.
Exporting the address book failed.
● Check the USB cable connecting the machine to a computer.
● Check if you have access permission to the destination folder of the address book on the computer.
Importing/Exporting Address Book Data with the Supplied Software(P. 165)
You cannot access or edit the address book if you do not have access permission to the destination folder of
the address book. If you do not have permission, log on as a user with access privileges, or change the
destination for saving the address book.
Cannot nd the access point.
When automatic setting with WPS was attempted, a wireless router could not be detected within a
specic period of time.
● Connect again paying attention to the time limit.
Setting Up Connection Using WPS Push Button Mode(P. 321)
Setting Up Connection Using WPS PIN Code Mode(P. 323)
An SSID of a wireless router was entered, but the entry was incorrect.
● Check the SSID and enter the correct one again.
Checking the SSID and Network Key(P. 333)
Troubleshooting
550
To Next Page
Loading...
