Troubleshooting
Capron - 3141417 - 03/20 - EHG-0021-02EN
165
15
15.4 Cooker
Fault Cause Remedy
Ignition fuse does not op-
erate (flame does not burn
after the control knobs are
released)
Heat-up time is too short Keep control knob
pressed for approx. 15 to
20 seconds after ignition
Ignition fuse is defective Contact customer service
Flame extinguishes when
being reduced to its mini-
mum setting
Thermocouple sensor is
incorrectly set
Correctly reset thermo-
couple sensor (do not
bend). The sensor tip
should protrude by 5 mm
beyond the burner. The
sensor neck should not be
more than 3 mm away
from the burner ring; if
necessary, contact cus-
tomer service
15.5 Extractor hood
Fault Cause Remedy
Extractor hood does not
work
Power supply is defective Check fuse, replace if
necessary
Extractor hood is not
working with full power
Grease filter clogged Clean the grease filter
Active carbon filter con-
sumed
Change the active carbon
filter
If the faults cannot be rectified using the table or the instruction manual,
please contact the customer service.
15.6 Heater/boiler
Fault Cause Remedy
Heater does not ignite
Temperature sensor on
operating unit or remote
sensor defective
Pull out plug on operating
unit. The heater then
works without thermostat.
Contact the customer ser-
vice as soon as possible
Boiler empties,
safety/drainage valve has
opened
Internal temperature be-
low 3 °C
Heat inside
Safety/drainage valve
cannot be closed
Temperature at
safety/drainage valve be-
low 8 °C
Heat inside
Fan wheel runs noisily or
not steadily
Fan wheel is soiled Contact Truma service de-
partment
None of the LEDs comes
on, device is switched on,
operating voltage is con-
nected
Automatic restart is
blocked, e.g. following an
interruption of the power
supply
Reset the device (switch
off, wait 5 seconds, switch
on again)
To Next Page
Loading...
Need help?
General
