CHAPTER 11
Troubleshooting
This section provides troubleshooting information for your Cisco Unified Wireless IP Phone.
•
General Troubleshooting, page 141
•
Phone Administration Data, page 143
•
Use Quality Reporting Tool, page 144
•
Cisco Unified Wireless IP Phone 7925G Desktop Charger Problems, page 144
General Troubleshooting
This section provides information to help you troubleshoot general problems with your phone. For more
information, contact your system administrator.
ExplanationSymptom
One or more of the following factors might apply:
•
Your phone is out of the wireless network access point service area.
When roaming with your phone, a green blinking light indicates
that the phone is still within the wireless service coverage area.
Note
•
You must log in to the Extension Mobility service.
•
You must enter a client matter code or forced authorization code after you
dial a number.
•
Your phone has time-of-day restrictions that prevent you from using some
features during certain hours of the day.
You cannot complete a
call
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide
141
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