Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 1
Contents
Chapter 1: Getting Started 12
Overview of the Phones 12
Cisco SPA500S Attendant Console 13
Network Configurations 14
Cisco SPA 9000 Voice System 15
Cisco Unified Communications 500 Series for Small Business 16
Other SIP IP PBX Call Control Systems 16
Prerequisites 16
Upgrading Firmware 17
Determining the Current Firmware Version 18
Determining Your IP Address 19
Downloading the Firmware 20
Installing the Firmware 20
Using the Web-Based Configuration Utility 21
Understanding Administrator and User Views 23
Accessing Administrative Options 24
Understanding Basic and Advanced Views 24
Using the Web Administration Tabs 24
Roadmap to Configuration Utility Features 25
Viewing Phone Information 28
Viewing Reboot Reasons 28
Viewing the Reboot History on the Web GUI 30
Viewing the Reboot History on the Phone LCD Screen 30
Viewing the Reboot History in the SPA Status Dump File 30
Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone 30
Chapter 2: Configuring Lines and Extensions 34
Configuring Lines 34
Shared Line Appearances 34
Configuring a Line 35
Configuring Shared Line Appearance 36
Configuring Call Appearance Per Line 37
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