Chapter 2: Getting started
98-129217-D Entering the SIM PIN for the terminal 17
For information on how to connect the Thrane IP Handset or computer you are going to use,
see Connecting a computer to the LAN interface on page 16 or Connecting the Thrane
IP handset on page 15.
Entering the SIM PIN using a phone or Thrane IP Handset
To enter the SIM PIN
If you have a phone connected to the terminal, you can use it to enter the SIM PIN for the
terminal at start up.
Do as follows:
• For an analogue phone:
Pick up the phone. When the terminal is waiting for a PIN, you will hear 2 beeps - pause - 2
beeps - etc.
Dial <PIN> followed by #.
When you hear a “busy” tone or a dialling tone, the PIN has been accepted and you can
hang up or dial a number.
• For the Thrane IP Handset:
Select the BGAN menu, select Enter PIN and enter the administrator user name and
password for the terminal. Then enter the PIN for the terminal.
Note that the menu item “Enter PIN” is only available if the terminal is waiting for a PIN.
Wrong SIM PIN
Analogue phone:
If, instead of the busy tone or dialling tone, you continue to hear 2 beeps - pause - 2 beeps -
etc., it means the SIM PIN was not accepted. Check that you have the correct PIN and try
again.
If a wrong PIN has been entered three times in the terminal, you will hear 3 beeps - pause - 3
beeps - etc. This means you have to enter the PUK (PIN Unblocking Key) provided with your
SIM card.
After entering the PUK, you must enter a new PIN of your own choice (4 to 8 digits long).
Dial the following:
<PUK> * <New PIN> * <New PIN> followed by # or off-hook key.
Example:If the PUK is 87654321 and the new PIN is 1234, dial
87654321 * 1234 * 1234 followed by # or off-hook key.
If you enter 10 wrong PUKs, the SIM card will no longer be functional. Contact your Airtime
Provider for a new SIM card.
Thrane IP Handset:
After having entered the user name and password for the terminal you have 3 attempts to
Using an Administrator user name and password you can change the PIN and enable
or disable the use of a PIN. For further information, see Setting up the use of a SIM
PIN in the terminal on page 107.
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