Cube HYDE - Maintenance and Servicing

English – 4
Errors – causes and corrective measures
Note: For built-in eBike batteries, you can see the errors present on theeBike Flow app. Please adhere to the specifications
stored on theeBike Flow app.
CauseCorrective measures
eBike battery defective
Two LEDs flash on the eBike battery.
Contact an authorised bike dealership.
eBike battery too warm or too cold
Three LEDs flash on the eBike battery.
Disconnect the eBike battery from the charger until the char-
ging temperature range has been reached.
Do not reconnect the eBike battery to the charger until it has
reached the correct charging temperature.
The charger is not charging.
No LEDs flashing (one or more LEDs will remain perman-
ently lit depending on the state of charge of the eBike bat-
tery).
Contact an authorised bike dealership.
Charging not possible (no indicator on eBike battery)
Connector not attached properly Check all connections.
eBike battery contacts dirty Carefully clean the eBike battery contacts.
Plug socket, cable or charger defective Check the mains voltage, have the charger checked over by a
bike dealership.
eBike battery defective Contact an authorised bike dealership.
Maintenance and servicing
Maintenance and cleaning
If the charger fails, please contact an authorised bike dealer-
ship.
Clean the charger using a dry cloth.
After-sales service and advice on using products
If you have any questions about the eBike and its compon-
ents, contact an authorised bicycle dealer.
For contact details of authorised bike dealerships, please
visit www.bosch-ebike.com.
Further information on the eBike components
and their functions can be found in the Bosch
eBike Help Center.
Disposal and substances in products
You can find information about substances in products at the
following link:
www.bosch-ebike.com/en/material-compliance
.
Do not dispose of eBikes and their components with house-
hold waste.
An in-store return is possible, provided the retailer voluntar-
ily offers a return or is legally obligated to do so. Refer to the
national regulations in this case.
The drive unit, on-board computer incl. operat-
ing unit, eBike battery, speed sensor, ac-
cessories and packaging should be disposed of
in an environmentally correct manner.
Check that your personal data has been deleted from the
device.
Batteries that can be removed from the power tool without
destruction must be removed before disposal itself and sor-
ted for separate battery collection.
In accordance with Directive 2012/19/EU
and Directive 2006/66/EC respectively, elec-
tronic devices that are no longer usable and de-
fective/drained batteries must be collected
separately and recycled in an environmentally
friendly manner.
0 275 007 3CX | (31.01.2024) Bosch eBike Systems