What to do if the Cutera Excel HR Medical Equipment displays E224 during a procedure?
- CCarolyn MooreAug 14, 2025
The E224 error indicates that the handpiece cooling tip is too hot. Avoid using a thick layer of gel, as this increases the cooling requirement. Also, make sure that the heat exchanger on the bottom of the system is free of dust and debris, and ensure that the room temperature is below 27° C.