CVC 310 - Troubleshooting for C60 Hot Stamp Printer (Optional)

CVC TECHNOLOGIES, INC. CVC 310 OPERATION MANUAL
16 - 3
16.2 Troubleshooting for C60 Hot Stamp Printer
Problem Possible Cause Suggested Solution
1. Heater indicator light remains
orange, dose not turn to green
Heater is not functioning. Replace the heater.
2. Thermal indicator light remains
flashing or remains on.
Thermal IC is not functioning. Replace the thermal IC.
3. Printing is not clear. a. Check if the hot stamp silicone pad
is worn.
b. If the silicone pad is good, insert
two or three pieces of paper behind
the label back. Press test button to
check the printing. If clear, indicating
the distance between inserted brass
type and silicon pad is too far.
c. Poor quality of hot stamp ribbon.
d. Ribbon does not advance forward.
e. Ribbon print face is mounted in
reverse.
f. The ribbon ink is unable to print on
the label surface.
a. Replace the silicone pad if
necessary.
b. Decrease the distance between the
type chase and hot stamp silicone
pad.
c. Try another ribbon.
d. Check the air cylinder of the ribbon
advance.
e. Remove the ribbon and remount it in
the correctly direction.
f. Replace the label with standard label
material.
4. The print is unclear on the left side
but clear on the right side.
Insufficient ribbon advance length
makes the hot stamp printing overlap.
Adjust the advance ribbon to make a
proper stroke.
5. The type position is drifted. The fastening screw of the hot stamp
printer is loose.
Tighten the screws.
6. Printing is too bold and distorted. a. The distance between the brass type
and the hot stamp silicone pad is
too close. (Check backing paper)
b. Print time is too long.
c. Print temperature is too high.
a. Move the type chase to increase the
distance between it and hot stamp
silicone pad.
b. Shorten the print setting time.
c. Check the temperature controller,
and try to lower the print setting
temperature.
7. Printing is sometimes clear, but
sometimes vague or too heavy.
a. When temporarily turn off the hot
stamp printer, and then turned on it
again, the first or second label may
be printed too heavy.
b. Test print is clear but production
print is vague.
a. Lower the setting temperature.
b. Set the setting temperature higher.