DataCard CP80 Plus User Manual

CP80 and CP80 Plus Service Manual 4-29
Error
Code
Symptom Comments
MS-01428 Status request passed through
by the printer driver was not
accepted by the magnetic
stripe module.
 MS_STATUS_ERR
• Illegal command. Try again.
• Verify application is sending the correct data.
• Verify printer driver is loaded and configured
correctly.
• Check data cable connection between PC and
printer.
MS-01429 Data sent to a track does not
match the requirements for that
track.
 MS_ILLICIT_DATA_ERR
• Occurs after multiple individual track errors such
as MS 01401, MS 01402, and MS 01403 when
“display all messages” is checked in Diagnostics.
• Verify the magnetic stripe settings in the card
production application are correct and resubmit
the card for printing.
MS-01430 Control information passed
through by the printer driver was
not accepted by the magnetic
stripe module.
 MS_PASSTHROUGH_ERR
• Illegal command. Try again.
• Verify application is sending the correct data.
• Verify printer driver is loaded and configured
correctly.
• Check data cable connection between PC and
printer.
MS-01431 Magnetic stripe module settings
EEPROM read error.
 MS_OPS_READ_ERR
• Try the operation again.
• Reboot the computer and printer.
• If the error continues, replace the main control
board.
MS-01432 Magnetic stripe module settings
EEPROM read error.
 MS_FAC_READ_ERR
• Check the magnetic stripe configuration settings
using Diagnostics.
• Try the operation again.
• Restart Windows and power cycle the printer.
If the error continues, replace the main control
board.
MS-01433 Magnetic stripe module settings
EEPROM write error.
 MS_OPS_WRITE_ERR
• Check the magnetic stripe configuration settings
using Diagnostics.
• Try the operation again.
• Power cycle the printer.
If the error continues, replace the main control
board.
MS-01434 Magnetic stripe module settings
EEPROM write error.
 MS_FAC_WRITE_ERR
• Check the magnetic stripe configuration settings
using Diagnostics.
• Try the operation again.
• Power cycle the printer.
If the error continues, replace the main control
board.

DataCard CP80 Plus Specifications

General

Brand	DataCard
Model	CP80 Plus
Category	Printer
Language	English