Problem Isolation
Product Reference Guide 17
Host Error
Host displays scanned data incorrectly.
Scanner is not programmed to work with
the host.
Ensure the proper host is selected.
Scan the appropriate host type program-
ming bar code.
For RS-232, set the scanner's communica-
tion parameters to match the host's settings.
For a USB HID keyboard or Keyboard
Wedge configuration, program the system
for the correct keyboard type and language,
and turn off the CAPS LOCK key.
Program the proper editing options (e.g.,
ADF, UPC-E to UPC-A Conversion).
Check the scanner’s host type parameters
or editing options.
Trigger
Nothing happens when the trigger but-
ton is pressed.
No power to the scanner.
Verify that system power is sufficient. If the
scanner requires a power supply, reconnect
using an approved power supply.
Interface/power cables are loose.
Check for loose cable connections and re-
connect cables.
Incorrect host interface cable is used.
Verify that the correct host interface cable is
used. If not, connect the correct host inter-
face cable.
Problem Possible Causes Possible Solutions
NOTE
If the problem persists after performing these checks, contact your
distributor or
Technical Support.
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