Chapter 9 Troubleshooting  ASDA-B2 
9-12     Revision May, 2018 
AL029: The internal of the encoder is in error 
Causes  Checking Method  Corrective Actions 
The internal address 
of the encoder is in 
error. 
1.  Check if the servo is properly 
grounded. 
2.  Check if the encoder cable 
separates from the power supply 
or the high-current circuit to avoid 
the interference. 
3.  Check if the shielding cables are 
used in the wiring of the encoder. 
1.  Please connect the UVW 
connector (color green) to 
the heat sink of the servo 
drive. 
2.  Please check if the 
encoder cable separates 
from the power supply or 
the high-current circuit. 
3.  Please use shielding 
mesh. 
4.  If issue persists, please 
send the drive back to the 
distributors or contact 
Delta. 
AL030: Motor crash error 
Causes  Checking Method  Corrective Actions 
Motor Crash Error 
1.  Check if P1-57 is enabled. 
2.  Check if P1-57 is set too small 
and the time of P1-58 is set too 
short. 
1.  If it is enabled by mistake, 
please set P1-57 to zero. 
2.  According to the actual 
torque setting, if the value 
is set too small, the alarm 
will be triggered by 
mistake. However, if the 
value is set too big, it will 
lose the function of 
protection. 
AL031: Incorrect wiring of the motor power line U, V, W 
Causes  Checking Method  Corrective Actions 
The wiring of U, V, W 
of the motor is 
incorrect connected 
or the connection is 
breakdown. 
Check if U, V, W of the motor is 
incorrect connected or the 
connection is breakdown. 
Follow the user manual to 
correctly wire U, V, and W 
and make sure it is 
grounded. 
AL035: Encoder temperature exceeds the protective range 
Causes  Checking Method  Corrective Actions 
Encoder temperature 
is over 120°C. 
Check if the environment 
temperature is excessive or the 
motor temperature is over 105°C. 
Try to reduce operating 
temperature.