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Internet Frequently Asked Questions
Why are some of the Internet serv-
ices not working even though they
can be used when dialling in via a
modem?
Some Internet services require an active
connection coming from the Internet;
however, this is not possible with the
configured filter rules. Furthermore, it is
not possible to establish incoming Inter-
net connections with the PCs directly
owing to the network address transla-
tion process.
It is not possible to access the Inter-
net via the OpenPhone 25.
The telephone number used by the
OpenPhone 25 to establish an Internet
connection must be specified in the re-
spective user profile (Configurator, User
Manager: User menu).
With the OpenPhone 25, the Internet
can be accessed either directly via the re-
mote data transfer network or indirectly
via RAS access on the OpenCom 100:
Directly via remote data transfer
network
If the Internet is accessed directly via the
remote data transfer network, make sure
that
■ the remote data transfer network
has been properly installed on your
PC and that the correct ISP access
data have been configured,
■ the internal telephone number used
by the OpenPhone 25 to establish
the data connection has been con-
figured for outgoing call distribution
(Configurator, PBX Configuration:
Call Distribution: Outgoing menu).
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