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Frequently Asked Questions Internet
Check whether the browser has been
configured for connection through a
proxy server. If so, deactivate the “Con-
nect through proxy server” setting.
I have just configured the OpenCom
100 via the network. Why is it not
possible now to establish a remote
data transfer network connection?
The network card and the communica-
tion (remote data transfer) adapter can-
not be run with the same routing set-
ting. Deactivate the network card before
connecting via the the remote data
transfer network.
Our network has grown over time,
with several segments connected by
one central router. How can PCs from
all segments be connected with the
OpenCom 100?
In the Configurator, use the LAN setting
in ISP to specify the central router as the
default gateway. If necessary, deactivate
any filter rules defined for the ISP (NET
Configuration: Connections: ISP
menu).
Internet
I can’t access our external company
home page.
Outside of your system, your home page
is accessed at “www.company.com”;
however, in the Configurator you have
specified “company.com” as the domain.
Your company’s home page URL thus
counts as an internal URL and can be ac-
cessed only by entering the IP address
directly. If reguired, change the domain
setting in the NET Configuration:
Easy Access menu.
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