l
Move away from others wearing sensors: To reduce potential interference,
stay more than 20 feet from other sensors until pairing is complete. For pairing,
you may have to go to a different area to get far enough away from other people
wearing sensors.
l
Check display device:
l
Sensor can be paired with only one receiver
l
Sensor can be paired with only one smartphone
l
Keep app open: Don't close the app by swiping it off during pairing.
Issue
Signal Loss alert: Display device temporarily stops getting sensor readings over
Bluetooth. This alert displays on your screen after a few minutes of not getting sensor
readings. After about 20 minutes of not getting sensor readings, it sounds or vibrates
too.
You won’t get alerts or sensor readings until fixed. Use your BG meter for treatment
decisions. When your sensor readings resume, up to 24 hours of missed sensor
readings can fill in on the trend graph.
App
No Alerts
Signal Loss
Always keep phone within
20 feet of sensor.
Wait up to 30 minutes.
Help
Receiver
Always keep receiver
within 20 feet of sensor.
Wait up to 30 minutes.
Signal Loss
104
To Next Page
Loading...
