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Interfaces Wireless Wide Area Networks (WWANs)

IX14 User Guide

RX bytes : 61026

Uptime : 10 hrs, 56 mins (39360s)

SIM

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SIM Slot : 1

SIM Status : ready

IMSI : 61582122197895

ICCID : 26587628655003992180

SIM Provider : AT&T

RSRQ : Good (-11.0 dB)

RSRP : Good (-93.0 dBm)

RSSI : Excellent (-64.0 dBm)

SNR : Good (6.4 dB)

Unlock a SIM card

A SIMcard can be locked if a user tries to set an invalid PINfor the SIMcard too many times. In

addition, some cellular carriers require a SIMPINto be added before the SIMcard can be used. If the

SIMcard is locked, the IX14 device cannot make a cellular connection.

Command line

To unlock a SIM card:

1. Log into the IX14 command line as a user with Admin access.

Depending on your device configuration, you may be presented with an Access selection

menu. Type admin to access the Admin CLI.

2. At the Admin CLI prompt, use the modem puk unlock command to set a new PINfor the SIM

card:

> modem puk unlock puk_code new_pin modem_name

For example, to unlock a SIMcard in the modem named modem with PUK code 12345678,

and set the new SIM PIN to 1234:

> modem puk unlock 12345678 1234 modem

3. Type exit to exit the Admin CLI.

Depending on your device configuration, you may be presented with an Access selection

menu. Type quit to disconnect from the device.

Note If the SIMremains in a locked state after using the unlock command, contact your cellular

carrier.

Digi IX14 User Manual

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