System administration Update system firmware
IX14 User Guide
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all newly installed devices are updated to that same version. For more information, see the Profiles
section of the Digi Remote Manager User Guide.
Certificate management for firmware images
The system firmware files are signed to ensure that only Digi-approved firmware load onto the device.
The IX14 device validates the system firmware image as part of the update process and only
successfully updates if the system firmware image can be authenticated.
Downgrading
Downgrading to an earlier release of the firmware may result in the device configuration being erased.
Downgrading from firmware version 22.2.9.x
Beginning with firmware version 22.2.9.x, the IX14 device uses certificate-based communication for
enhanced security when connecting to Digi Remote Manager. If you downgrade your firmware from
version 22.2.9.x to version 21.11.x or previous, your device will no longer be able to communicate with
Remote Manager.
To remedy this issue, select the device in Remote Manager and select Actions > Reset Device
Certificate.
Update firmware over the air (OTA) from the Digi firmware server
WebUI
1. Log into the IX14 WebUI as a user with Admin access.
2. On the main menu, click System. Under Administration, click Firmware Update.
3. Click Download from server.
4. For Version:, select the appropriate version of the device firmware.
5. Click Update Firmware.
Command line
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