BASIC MAINTENANCE & TROUBLESHOOTING
7-8 EPT023558 Issue 1 February 2016
BASIC TROUBLESHOOTING
Printers
Printer fails to print:
Note: Calibration, adjustment or changing of parts on the printer, PCU or
applicator must be done by skilled personnel.
POSSIBLE CAUSE Action
The power / air supplies
are not switched on
Check the power switches and air
valves
The labels and ribbon are
not correctly threaded
Check the label and ribbon are
mounted correctly
A fuse has blown
(Mains inlet)
Replace the fuse (Back side of the
PCU)
The cables are not
correctly connected
• Check for loose cables
• Check wiring diagram
Machine Stop is activated
Input IA1 (in the
connection block CN1)
must be active for a new
print to be allowed
• Reset the Stop, if mounted
• Check input IA1, make active if no
Stop is mounted
Any error messages in
the display?
Check the error list in Technical
Manual: Advanced maintenance &
trouble shooting
The print head is not in
correct position
Make sure that the print head is
mounted correctly
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