REPLACING PARTS 64
3 Remove all USB devices (except for the keyboard and mouse) that may be currently connected
to any other USB port.
Reconnect other dongles and USB devices only after you verify that the E-42B starts up
successfully in Service Mode.
4 Power on the E-42B and allow it to boot without interruption.
• At the Log On to Windows dialog box, log in as Administrator, type Fiery.1 in the
password field, and then press Enter on the keyboard. Type
Fiery.1 exactly as shown. The
password is case-sensitive; for example,
fiery.1 will not work.
At this point the E-42B is in Service Mode, so you can verify that the new motherboard solves
the problem that you are trying to troubleshoot. Service Mode is not indicated on the
monitor or on the E-42B control panel.
5 Print the E-42B Test Page.
6 Ask the network administrator to connect the E-42B to the network and download a print job
over the network (see Configuration and Setup, which is part of the user documentation set).
If the problem that you are troubleshooting persists, or if you are unable to perform steps 4
through step 6 above while in Service Mode, you may conclude that the old motherboard was
not the source of the problem and does not need to be replaced. If so, do not transfer options
to the new motherboard (described on page 63), do not install system software, and do not
replace the hard disk drive. Reinstall the old motherboard and return the new motherboard
with the unexpended motherboard replacement dongle to inventory. For more information
about troubleshooting system problems, see “Troubleshooting” on page 102.
If installing a new motherboard solved the problem that you are troubleshooting and you
are able to print a Test Page and send a print job over the network, you are ready to transfer
options to the new motherboard. Service Mode ends automatically when you transfer options
to the new motherboard.
Transferring options and BIOS information to the new motherboard
After you verify that the new motherboard solves the problem that you are troubleshooting,
you must use the motherboard replacement dongle to transfer options to the new
motherboard.
TO TRANSFER OPTIONS AND BIOS INFORMATION TO THE NEW MOTHERBOARD
NOTE: This procedure, which takes approximately 15-20 minutes, assumes that the E-42B is
fully assembled with the new motherboard, and verified in Service Mode (see page 63).
1 Verify that all power is turned off on the E-42B.
2 Insert the motherboard replacement dongle into a USB port.
3 Turn on the E-42B.
Wait until the FieryBar reaches Idle.
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