E L A N H O M E S Y S T E M S
INSTALLATION MANUAL
© ELAN Home Systems 2009 • All rights reserved. Page 65
S86A
Table 5-3 Triggers Troubleshooting Procedures
Symptom Possible Cause/s What an authorized installer can do
Sense Trigger
Inputs:
Triggered
event fails to
occur.
Example: VIA!
Touch Panel
does not
switch to
Camera
Mode.
1. Wiring;
Sense Inputs
incorrectly
connected or
incorrect type
of Sensor/
faulty Sensor.
2. Programming;
Sense
Inputs incorrectly
programmed
in
VIA!TOOLS or ELANTOOLS
a. Connect a 3.5 mm mono mini cable to Sense Input. This
simulates a contact closure and should trigger the event.
b. Replace Sensor or use different type
Verify and correct programming. See VIA!TOOLS or ELANTOOLS Help file.
Zone/System
Trigger Outputs:
Triggered
event fails to
occur.
Example:
Amplifier
does not turn
ON when
zone
becomes
active.
1. Wiring; bad
mini-cable or
using 3.5 mm
stereo cable
instead of
mono.
2. Test for
voltage w/ Digital
Multi-
Meter.
3. Programming
a. Must use MONO mini cable.
b. Replace defective cable.
Correct reading is +12 VDC.
Correct programming in VIA!TOOLS or ELANTOOLS.
Page Trigger
Inputs/Outputs:
Triggered
event fails to
occur.
Example:
Volume Control
Override
does not
function
.
Wiring: incorrect
connections
between
C2 and
S86A/SPP.
See ‘Communications’
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