5 Telecontrol and Two-Way Audio
iConnect Installation Manual
40
3. If Two-Way Audio is enabled for the Voice Report account, the user presses "2" on their telephone to
open the audio channel.
4. The duration of the call is determined by the TC/VM Timeout. Ten seconds before the timeout expires,
two short DTMF tones are sounded. To extend the call, the user presses "7" on their telephone. This
command restarts the timeout.
5. To disconnect before the end of the timeout, the user presses "" then "#" on their telephone.
5.2.4. TWA Follow-Me
The TWA Follow-Me feature is designed to establish a Two-Way Audio connection with the user in the event of an
alarm. For this feature to function, the account’s protocol must be defined as TWA Follow-Me.
The sequence for a Two-Way Audio Follow-Me call is as follows:
1. An alarm occurs.
2. The Control System dials the programmed telephone number and sounds two DTMF tones when you pick up
the call.
3. Press "2" on your telephone; the Control System opens the audio channel.
Note: If you press "9" to answer the call, the Control System simultaneously cancels the siren when opening
the audio channel.
4. If the TWA mode is defined as "Simplex", (see p. 71, 10.6.13 TWA Mode), the audio channel opens in
Listen mode (microphone active/speaker mute). To switch to Speak mode, press "1" on your telephone.
To switch back to Listen mode, press "0" on your telephone.
5. The duration of the call is determined by the TC/VM Timeout. Ten seconds before the timeout expires, two
short DTMF tones are sounded. To extend the call, press "7" on your telephone. This command restarts the
timeout.
6. To disconnect before the end of the timeout, press "" then "#" on your telephone.
5.2.5. Speed Dialing
To dial one of the programmed speed dial numbers:
1. Press the up arrow key
, press and hold the relevant speed dial number key (1-5) until Call Spd #
Dialing is displayed; the number is dialed.
2. When finished speaking, press the key to disconnect.
If the TWA mode is defined as "Simplex" (see p. 71, 10.6.13 TWA Mode), the audio channel opens in Listen mode
(microphone active/speaker mute). The operator may switch to Speak mode, by pressing "1" on their telephone.
Pressing "0" switches back to Listen mode.
For further information on how to program this feature, see p. 31, 4.6 Speed Dial Numbers.
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