EMC2 VNX5500 - Download VNX5500 ESRS Documentation; Download VNX5500 ESRS IP Client; Update VNX5500 Storage System Software and Register System

60 EMC VNX5500 File Installation Guide
IMPORTANT
ESRS support is recommended and preferred over Email Home. If you choose ESRS, you must
select an ESRS option. ESRS on the Control Station is the recommended option. You will need
the information from the “ESRS worksheet” on page 68.
8. If installing ESRS on an IP Client is preferred, perform the tasks described in the “Downloading
ESRS documentation” section and the “Downloading ESRS IP Client” section on this page.
• For more information and support on VIA, go to: https://mydocs.emc.com/VNX and click
Before you begin to get a list of known issues and resolutions for VIA.
• https://Support.EMC.com, click Search Support and enter the specific failure message into
EMC Knowledgebase for possible resolution and corrective action for specific error
messages that you may encounter.
If you encounter any issues during initialization:
•Go to https://mydocs.emc.com/VNX/
and click Before you begin to read about known
issues and problem.
•Go to https://Support.EMC.com
, select VNX Series, click Search Support, and enter the
specific failure message into the EMC Knowledgebase for possible resolution and
corrective action.
Downloading ESRS documentation
1. Go to https://mydocs.emc.com/VNX/.
2. Under VNX tasks, select Initialize and register VNX and configure ESRS.
3. Answer the questions about your configuration.
4. Select Install and Configure ESRS to generate a customized version of
EMC Secure Remote
Support IP Client for VNX Requirements and Installation
document.
Downloading ESRS IP Client
1. Go to https://Support.EMC.com and select VNX Series > Install and Configure.
2. From VNX Installation Tools, download EMC Secure Remote Support IP Client.
3. Install the ESRS.
4. Follow the wizard to set up the ESRS and test the ConnectHome process.
Update the storage system software and register your system
The storage system comes pre-installed with the latest version of VNX Operating Environment (OE)
software available at the time of shipment. The Unisphere Service Manager (USM) is a collection
of tools that help you update, install, register, and maintain your system hardware and software.
Use USM to check for and install an updated version of the VNX OE software and to register your
storage system.