Troubleshooting PlasmaQuant 9100 (Elite)
50
Fault code/fault message
¡ Check that the coolant flow is
> 0.85 l/min
3872: CCD cooling is inactive!
Cause Remedy
¡ Plasma ignition aborted ¡ If the plasma is burning, activate the
CCD cooling
option in the
Spectrom-
eter
window and click on
[Set]
3874: Spectrometer purging is still active!
Cause Remedy
¡ Ar purging of the spectrometer not
yet complete
¡ Wait until the fault message disap-
pears and purging is complete
4003: Plasma shut-down because emergency switch has been activated!
Cause Remedy
¡ The red plasma deactivation switch
on the left side of the device has
been pressed
¡ Ignite the plasma again
4004: Plasma shut-down by plasma sensor!
Cause Remedy
¡ Air present in the spraying chamber
during ignition of the plasma
¡ Flickering and unstable plasma due
to the sample matrix
¡ Before ignition, close the clamping
brackets of the pump hoses, insert
the hoses in water, purge the spray-
ing chamber with Ar via nebulizer
gas
¡ Dilute the sample matrix
¡ Adjust the plasma conditions
4005: Plasma shut-down! Torch positioning error
Cause Remedy
¡ No torch installed
¡ Torch not pushed up to working po-
sition
¡ Install torch
¡ Push torch to working position
4006: Plasma shut-down because water flow is too low!
Cause Remedy
¡ Recirculating chiller not switched on
¡ Coolant flow too low
¡ Switch on the recirculating chiller
¡ Determine cooling water flow
¡ Service the coolant
4007: Plasma shut-down! Generator error (enable)
Cause Remedy
¡ Communication interrupted
¡ Faulty generator
¡ Restart device and PC
¡ Inform customer service
4009: Plasma shut-down because cooling water temperature is too high (in)!
Cause Remedy
¡ Cooling temperature setting on the
recirculating chiller too high
¡ Set recirculating chiller to a cooling
temperature of 18 °C
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