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Epson AcuLaser CX16 - Page 188

Epson AcuLaser CX16
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Symptom Cause Solution
Lateral lines or
bands appear on
image.
The machine is not level. Place the machine on a flat, hard, level surface.
The media path is dirty with
toner.
Print several sheets and the excess toner should disappear.
One or more of the toner
cartridges may be defective.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
The photoconductor unit may
be defective.
Remove the photoconductor unit and check for damage. If it
is damaged, replace it.
Scaly marks
appear on the
front surface of the
sheet during
duplex
(double-sided)
printing.
The media is moist from
humidity.
Set DUPLEX SPEED to QUALITY in the MACHINE SETTING
menu of the UTILITY menu. If the problem persists, contact
your vendor or authorized service provider.
Dirty spots appear
at intervals on the
front surface of the
sheet during
duplex
(double-sided)
printing.
Toner is not transferred correctly
because of the media type.
Set DUPLEX SPEED to QUALITY in the MACHINE SETTING
menu of the UTILITY menu.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide
Troubleshooting 188

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