EPSON Stylus COLOR 860/1160 Revision C
Troubleshooting Overview 60
3.1.1.3  Remedies for No I/C and Ink Out Errors
This section includes the check points and corresponding actions which 
are necessary when the black ink (or color ink) LED comes on or blinks 
at power on despite the ink cartridge has been replaced with a new one.
Be sure to follow the steps in the order described in the tables.
NOTE:If the finding for the question is Yes, take the action described in 
the right column. If “No”, proceed to the next step.
Table 3-7.  Remedies for No I/C and Ink Out Errors
Step Detail Phenomenon Check & Actions
1 Dot missing occurs 
despite the Ink end 
condition is not 
indicated. And the dot 
missing number is 
increased every 
printing. 
          or 
Enough ink is 
remaining in the 
cartridge, but the 
printer shows the Ink 
low or Ink end 
condition and can not 
continue to print.
Make sure the I/C was replaced with the new one in 
the I/C replacement sequence. If not, explain the 
situation to the user well and replaced the I/C with 
new one in the I/C replacement sequence.
The ink consumption counter, separately set for 
black and color ink, adds up points according to ink 
weight used to form one dot. This counter is reset 
(the value returns to zero) when the I/C replacement 
sequence is performed and I/C is replaced. If the 
 I/C is replaced with the used I/C in the I/C 
replacement sequence, the following adversities will 
occur.
• Ink has run out but the printer continues to print 
and starts false firing, which damages the print 
head.
If the new I/C is installed without entering the I/C 
replacement sequence, the ink consumption counter 
is not reset and the following adversities will occur.
• Enough ink is remaining in the cartridge, but the 
printer shows the Ink low or Ink end condition and 
can not continue to print.
2  If the I/C is removed 
and reset into the CR 
unit, the Ink Out LED 
is not turn on and off.
Turn the both actuators (right and left) manually and 
check that they properly push the micro switches. 
Then, also check that the actuators return to their 
normal conditions shown in the figure below 
automatically. 
M icro Sw itches
Actuator 1
Actuator 2