Troubleshooting Page 147
To speak to a technical support representative, dial (310) 974-1966
(U.S.) or (905) 709-2567 (Canada), 6
AM
to 8
PM
, Pacific Time,
Monday through Friday and 7
AM
to 4
PM
, Saturday. Toll or long
distance charges may apply.
Before you call, please have the following information ready:
◗ Product name
◗ Product serial number (located on the back of the printer)
◗ Computer configuration
◗ Description of the problem
You can purchase ink cartridges, paper, and manuals from EPSON
Accessories at (800) 873-7766 (U.S. sales only). In Canada, please
call (800) 873-7766 for dealer referral.
Automated telephone services
Service Access
EPSON SoundAdvice
SM
For pre-recorded answers to commonly asked questions about EPSON
products 24 hours a day, seven days a week, call
(800) 442-2110
.
EPSON FaxAdvice™ Access EPSON’s technical information library by calling
(800) 442-2110
. You must provide a return fax number to use
this service.
EPSON Referral
Service
For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call
(800) 442-2110
.
Note:
If you need help using
other manufacturers’
software with an
EPSON product, see
the documentation for
that software for
technical support.
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