Troubleshooting Page 146
Where To Get Help
EPSON provides technical assistance through electronic support
services and automated telephone services 24 hours a day. The
following tables list the contact information:
Electronic support services
Service Access
World Wide Web From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com
.
EPSON Internet FTP
Site
If you have Internet FTP capability, use your Web browser (or other
software for FTP downloading) to log onto
ftp.epson.com
with the user
name
anonymous
and your e-mail address as the password.
EPSON Download
Service
You can call the EPSON Download Service at
(800) 442-2007
. Set your
communications software to 8 data bits, 1 stop bit, no parity. Modem
speed can be up to 28.8 Kbps.
EPSON Forum on
CompuServe
®
Members of CompuServe can type
GO EPSON
at the menu prompt to
reach the Epson America Forum. For a free introductory CompuServe
membership, call (800) 848-8199 and ask for representative #529.
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