Troubleshooting Page 123
Running a Printer Check
You can run a printer check to determine whether the problem
comes from the printer itself or some other source.
◗ If the results are satisfactory, the problem lies in software
settings, the interface cable, or your computer.
◗ If the printer check does not print correctly, there is a problem
with your printer. See the suggestions in this chapter for
possible solutions.
Follow these steps to check the printer:
1 Make sure both the printer and computer are turned off.
2 Disconnect the interface cable from the printer.
3 Make sure paper is loaded in the printer.
4 Hold down the
E
load/eject button and press the
P
power
button. Hold down the buttons until the
P
power light starts to
flash. Then release both buttons.
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