Troubleshooting Page 139
Fixing Paper Problems
You can avoid most paper handling problems by doing the
following:
◗ Use smooth, high-quality media designed for ink jet printers
that meets the media specifications in Specifications.
◗ Follow all loading and handling instructions included with the
media.
◗ Load the media with the printable side face up, as described in
the
Printer Basics
guide or in Media Loading and Handling
Guidelines.
If you have problems with paper feeding, paper jams, or ejected
paper, check here for solutions.
Your system doesn’t
have enough
resources.
◗
Clear space on your hard disk and run a defragmentation utility.
◗
Don’t run too many applications at the same time.
◗
Increase your system’s memory (RAM).
You originally installed
your printer software
on a different version
of Windows.
If you upgraded to Windows 98 from Windows 95 or 3.1x, uninstall the
printer software, then install it again. See Uninstalling Printer Software
for instructions.
Possible cause Solution
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