Troubleshooting Page 131
Solving Printing Problems
If the printer won’t print, first check that:
◗ The printer is turned on and the
P
power light is on, but not
flashing.
◗ Paper is loaded in the printer.
◗ The printer is plugged into a working electrical outlet that’s not
controlled by a switch or timer.
◗ The interface cable is securely connected to the printer and
computer and both are turned on.
If you upgrade to Windows 98 from Windows 95 or Windows 3.1x
after installing your printer software, uninstall the printer software,
then install it again. See Uninstalling Printer Software for
instructions.
You’re using a switch
box with your printer.
Connect the printer directly to your computer and try printing again.
Your video driver may
be conflicting with the
EPSON printer driver.
Try using a standard VGA video driver (see your computer or video card
documentation for instructions on changing video drivers). If your printout
is correct, your video driver is interfering with the printer driver. Contact
your computer or video card manufacturer to see if an updated driver is
available.
Possible cause Solution
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