Epson WF-7620 Series User Manual

& “Incorrect or missing colors” on page 176
& “Blurry or smeared print” on page 176
Horizontal banding
❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed slot.
❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette.
❏ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
& “Checking the Print Head Nozzles” on page 133
If the problem does not improve, run the Print Head Alignment utility.
& “Aligning the Print Head” on page 136
❏ For best results, use up ink cartridge within six months of opening the package.
❏ Try to use genuine Epson ink cartridges.
❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in
the product.
& “Selecting Paper” on page 27
❏ If a moire (cross-hatch) pattern appears on your copy, change the Zoom setting in the LCD menu or shift the
position of your original.
❏ If there is problem with copy quality, clean the surface of the scanner glass.
& “Cleaning the exterior of the product” on page 141
Vertical banding or misalignment
❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed slot.
❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette.
❏ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
& “Checking the Print Head Nozzles” on page 133
❏ Run the Print Head Alignment utility.
& “Aligning the Print Head” on page 136
User’s Guide
Troubleshooting for Printing/Copying
175

Epson WF-7620 Series Specifications

General

Functions	Print, Copy, Scan, Fax
Max Print Resolution	4800 x 2400 dpi
Automatic Duplex Printing	Yes
Scanner Type	Flatbed, ADF
Max Scan Resolution	1200 x 2400 dpi
ADF Capacity	35 sheets
Wireless Printing	Yes
Display	4.3" Color Touchscreen
Number of Paper Trays	2
Ink Type	DURABrite Ultra pigment ink
Fax Memory	Up to 180 pages
Fax Transmission Speed	33.6 Kbps
Print Technology	PrecisionCore Inkjet
Max Paper Size	13 x 19 inch (A3+)
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Input Paper Capacity	250 sheets
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Maximum Scan Area	11.7 x 17 inches
Ink Cartridge Configuration	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Print Speed (ISO)	Black: 18 ppm, Color: 10 ppm
Dimensions	22.3 x 19.1 x 13.4 inches