Appendix: Troubleshooting Problems 61
– To ensure proper ETAS hardware access,
make sure that at least the IP addresses
192.168.40.xxx are unblocked.
– Close the "Change Setup" window with
OK.
• Close the "Windows Firewall" dialog window
with OK.
The firewall no longer blocks the ETAS
product in question. This decision survives a
restart of the PC.
Solution for Windows XP Firewall, Users without Administrator Privileges
This section addresses users with restricted privileges, e.g., no system changes,
write restrictions, local login.
Working with an ETAS software product requires "Write" and "Modify" priv-
ileges within the ETAS, ETASData, and ETAS temporary directories. Other-
wise, an error message opens if the product is started, and a database is
opened. In that case, no correct operation of the ETAS product is possible
because the database file and some *.ini files are modified during opera-
tion.
The ETAS software has to be installed by an administrator anyway. It is recom-
mended that the administrator assures that the ETAS program/processes are
added to the list of the Windows XP firewall exceptions, and selected in that
list, after the installation. If this is omitted, the following will happen:
• The "Window Security Alert" window opens when one of the actions
conflicting with a restrictive firewall configuration is executed.
Manual.book Seite 61 Montag, 13. Juli 2009 6:24 18
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