EXFO FTB-500 - Page 305

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Troubleshooting

FTB-500 297

Restoring Your Unit to Normal Operation

9. Tap Platform Imaging Utility to display the corresponding application.

9a. Connect the USB key with the desired WIM file to your unit.

9b. From the Platform Servicing and Imaging Utility wizard, select

Restore unit from a WIM file, and then tap Next.

Table of Contents

Default Chapter3
- Table of Contents3
- Certification Information7
1 Introducing the FTB-5009
- Main Features10
- LED Indicators Description16
- Function Buttons Description19
- Power Sources20
- Automatic Fan Speed Management21
- Product Registration22
- Technical Specifications22
- Conventions23
2 Safety Information25
- Other Safety Symbols on Your Unit26
- Laser Safety Information27
- Electrical Safety Information28
3 Getting Started with Your Unit31
- Grounding Your Unit31
- Positioning Your Unit33
- Inserting and Removing Test Modules34
- Turning on Your Unit40
- Turning off Your Unit40
- Configuring Your Unit at First Startup46
- Accessing and Exiting Toolbox48
- Starting Module Applications49
- Using the On-Screen (Virtual) Keyboard50
- Working with Windows 8.1 Pro50
- Right-Clicking with the Touchscreen52
- Installing or Upgrading the Applications53
- Installing EXFO Labview Drivers56
- Activating Software Options59
- Installing Third-Party Software on Your Unit62
- Protecting Your Unit with an Antivirus Software62
- Securing Your Unit Using the Kensington Lock63
- Using a Keyboard, Mouse or Other USB Devices64
- Configuring an External Monitor66
4 Setting up Your FTB-50069
- Adjusting Brightness69
- Adjusting Microphone and Speaker Volume70
- Recalibrating the Touchscreen75
- Customizing the Right-Click Feature79
- Enabling or Disabling the Automatic Logon83
- Selecting the Startup Applications87
- Configuring Network Printers89
- Selecting the Language of Operation91
- Setting Date and Time Formats100
- Adjusting the Date, Time and Time Zone102
- Configuring the Power Management Options103
- Setting Toolbox Behavior113
- Configuring the Internet Options115
- Configuring Parameters Via Windows Mobility Center117
- Setting Communication Parameters118
- Setting Other Parameters118
5 Working with Your Unit119
- Printing Documents119
- Viewing PDF Files120
- Taking Screen Captures121
- Browsing the Web123
- Accessing the Internet with a 3G USB Modem Key124
- Retrieving the GPS Location of Your Unit128
- Managing Favorites130
- Using the Calculator138
- Using the Text Editor138
- Accessing Other Tools139
6 Using the Optional Built-In Power Meter and VFL141
7 Inspecting Fibers with a Probe143
8 Managing Data145
- Viewing Disk Space and Managing Files146
- Transferring Data Via Bluetooth147
- Connecting to a Wireless Network154
- Using the USB to RS-232 Adapter156
- Freeing up Disk Space with the Disk Cleanup Utility162
- Connecting to a VPN from Your Unit166
- Using Your Unit as an FTP Server172
9 Accessing Your Unit Remotely175
- Working with Remote Desktop176
- Working with Tightvnc186
- Adding Exceptions to the Firewall192
10 Preparing for Automation197
- Linking Units with the Ethernet Port199
- Linking Units with the Serial Port200
- Getting Optimum Performance from Your Unit201
- Changing Communication Settings203
- Configuring DCOM Access to Your Unit207
- Preparing to Control Modules with a Dedicated Application230
11 Using FTB Products in an Automated Test Environment235
- Standard Status Data Structure236
- SCPI Command Structure240
- Consulting Data Types243
- Writing Remote Control Code244
- Error Message Format246
- Working with EXFO Labview Drivers247
- Using the EXFO Getting Started Applications249
- Building and Using Custom Vis254
- Monitoring Remote Commands261
12 Maintenance265
- Cleaning Detector Ports266
- Cleaning VFL-Type Connectors267
- Cleaning the Touchscreen268
- Recharging the Batteries269
- Replacing Batteries272
- Viewing Battery Status278
- Recalibrating the Batteries280
- Installing or Removing the Power Meter and VFL282
- Managing Windows Updates289
- Replacing Fuses (Eight-Slot Model Only)291
- Recycling and Disposal (Applies to European Union Only)292
13 Troubleshooting293
- Solving Common Problems293
- Restoring Your Unit to Normal Operation299
- Accessing the Online Documentation314
- Contacting the Technical Support Group315
- Viewing System Information316
- Retrieving Network Interfaces Information319
- Transportation322
14 Warranty323
- General Information323
- Liability324
- Exclusions324
- Certification324
- Service and Repairs325
- EXFO Service Centers Worldwide326
A Data Types327
- Applicable Data Types for Input-IEEE 488.2328
- Applicable Data Types for Output -IEEE 488.2337
- Applicable Data Types for Input-SCPI347
- Special Numeric Values Received on Output348
BIEEE 488.2 and Specific Command Reference349
- IEEE 488.2 Commands-Quick Reference349
- IEEE 488.2 Required Commands350
- Specific Commands-Quick Reference370
- Specific Commands371
CSCPI-Based Errors389
DCOM Properties and Events405
- Activex (COM/DCOM)-Quick Reference406
- Properties407
- Events414
E Communicating through TCP/IP over Telnet415
- Introducing TCP/IP over Telnet415
- Features416
- Configuring Your Unit and Modules to Work with TCP/IP over Telnet417
- Executing SCPI Commands over Telnet423
- Releasing Modules429
- Internal Commands of the TCP/IP over Telnet Protocol430

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