101364     Model FT2 
6.2.  Return Procedure 
The Fox Thermal Instruments, Inc. Customer Service Department can be reached at (831) 384-4300.  
Please have the model and serial number available when you call. 
 
If it becomes necessary to return a Model FT2 Mass Flow Meter to Fox Thermal Instruments, obtain a 
Return Material Authorization Number from Customer Service Department. 
 
Unless specially instructed to do otherwise, the entire flow meter must be returned, including all 
electronics. 
Clean and decontaminate all wetted parts. 
Please include information describing the difficulties experienced, purchase order number under which 
the equipment was purchased, and a contact name and phone number. 
 
  Be sure to include 
complete return shipping instructions. We cannot deliver to post office boxes. 
  Ship to the following address: 
 
Fox Thermal Instruments, Inc. 
399 Reservation Road 
Marina, CA 93933 
Attn: Service Dept. 
RMA Number 
Fox Thermal Instruments Inc., 399 Reservation Road, Marina, CA 93933  Page 49