Fuji Xerox ApeosPort-IV C5570 Administrator's Guide

Table of Contents
9
Sending Problems............................................................................................... 419
Receiving Problems ............................................................................................ 421
Trouble during Scanning ......................................................................................... 423
Unable to Scan with the Machine ....................................................................... 423
Unable to Import Scanned Documents to the Computer .................................... 424
Unable to Send a Scanned Document over the Network (FTP/SMB) ................ 425
Unable to Send E-mail ........................................................................................ 426
The Image is not What was Expected ................................................................ 426
Network-related Problems ....................................................................................... 428
When using SMB ................................................................................................ 428
When using NetWare.......................................................................................... 430
When using TCP/IP ............................................................................................ 434
When using EtherTalk......................................................................................... 435
CentreWare Internet Services Problems ............................................................ 436
E-mail Features Problems .................................................................................. 437
Internet/Intranet Connection Problems ............................................................... 438
IPv4 and IPv6 Connection Problems .................................................................. 439
Media Print - Text Trouble ....................................................................................... 442
Media Print - Photos Trouble................................................................................... 443
Error Code ............................................................................................................... 444
Other Errors ........................................................................................................ 524
Paper Jams ............................................................................................................. 525
Paper Jams in Top Left Cover A......................................................................... 526
Paper Jams in Bottom Left Cover C ................................................................... 527
Paper Jams in Top Left Cover D......................................................................... 527
Paper Jams in Trays 1 to 4 ................................................................................. 528
Paper Jams in Tray 3 (When Tandem Tray Module is Installed)........................ 529
Paper Jams in Tray 4 (When Tandem Tray Module is Installed)........................ 529
Paper Jams in Tray 5.......................................................................................... 530
Paper Jams in Tray 6 (HCF B1).......................................................................... 530
Paper Jams in Duplex Module B......................................................................... 532
Paper Jams in Finisher-A1.................................................................................. 533
Paper Jams in Finisher-B1.................................................................................. 533
Paper Jams in Finisher-C1 / Finisher-C1 with Booklet Maker ............................ 535
Document Jams....................................................................................................... 544
Stapler Faults .......................................................................................................... 546
Staple Jams in Staple Cartridge (For Finisher-A1) ............................................. 547
Staple Jams in Staple Cartridge (For Finisher-B1) ............................................. 548
Staple Jams in Staple Cartridge (For Finisher-C1 or Finisher-C1
with Booklet Maker) ............................................................................................ 550
Staple Jams in Booklet Staple Cartridge (For Finisher-C1 with Booklet Maker). 551
15 Appendix ................................................................................................................ 555
Specifications .......................................................................................................... 556

Fuji Xerox ApeosPort-IV C5570 Specifications

General

Print Resolution	1200 x 2400 dpi
Scan Resolution	600 x 600 dpi
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Fax Transmission Speed	33.6 kbps
Operating System Compatibility	Windows, Mac OS, Linux
Print Speed	55 ppm (color and monochrome)
Monthly Duty Cycle	300, 000 pages
Connectivity	Ethernet, USB
Paper Size	A3, A4, A5, B4, B5
Memory	2 GB
Hard Disk Drive	160 GB
Copy Speed	55 cpm (black/white and color)