Fuji Xerox ApeosPort-VI C3370 Administrator's Guide

Problem Solving
610
Problem Solving
15
"023-001" - "025-999"
021-580
[Cause] Connection failure was detected in the 3G connection of 3Gnet-
BOX.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the error still
is not resolved, contact our Customer Support Center.
021-581
[Cause] Failure of the name resolution of Remote Download server in
the 3G connection of 3Gnet-BOX.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the error still
is not resolved, contact our Customer Support Center.
021-582
[Cause] A conflict is detected between the software update and a batch
data setting or acquisition.
[Remedy] Close the [Maintenance] screen, wait until the batch data
setting or acquisition is completed, and operate the software
update again. If the same message is displayed again, contact
our Customer Support Center.
021-700
[Cause] The USB cable is unplugged or the USB interface may be out of
order.
[Remedy] Confirm that the USB cable is connected and switch off the
machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the error still is not
resolved, contact our Customer Support Center.
021-701
[Cause] The USB interface error occurred.
[Remedy] Retry after waiting for a while or confirm that the USB cable is
connected and switch off the machine power, make sure that
the touch screen is blank, and then switch on the machine
power. If the error still is not resolved, contact our Customer
Support Center.
021-731
[Cause] While using the related product, you attempted to make color
copies when the use of color is restricted.
[Remedy] Contact our Customer Support Center.
021-732
[Cause] The card has come off, or its charge (including e-money) or
message rate is insufficient.Otherwise, you are not
authenticated.
[Remedy] Insert or charge the card (e-money) sufficiently. Otherwise, log
in to the machine (ex.using the smart card or control panel).
Note
z
If an error code is displayed, any print data remaining in the machine and
information stored in the machine's memory is not secured.
021-733
[Cause] The use of color is restricted or the number of color pages
reached the maximum.
[Remedy] Contact our Customer Support Center.
Error Code
Cause and Remedy
023-500
[Cause] An error occurred in the machine.
[Remedy] Contact our Customer Support Center.
Error Code
Cause and Remedy

Fuji Xerox ApeosPort-VI C3370 Specifications

General

Print Resolution	1200 x 2400 dpi
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Functions	Print, Copy, Scan, Fax (optional)
Fax Speed	33.6 kbps
Print Speed	33 ppm (black/color)
Connectivity	Ethernet, USB, Wi-Fi
Memory	4 GB
Paper Input Capacity	1, 140 sheets
Paper Output Capacity	250 sheets
Supported Paper Sizes	A3, A4, A5, B4, B5, Legal, Letter, Executive, Folio, Oficio
Duplex Printing	Yes
PDL	PCL6, PostScript 3
Copy Speed	33 ppm (color/black)