Problem Solving
612
Problem Solving
15
024-702
[Cause] Paper jam occurred while [When Paper Jam Occurs] is set to
[Delete Job] in [Print Service Settings].
[Remedy] Remove the jammed paper, and then try printing again.
024-703
[Cause] Unable to print because the number of booklet pages exceeds
the maximum number allowed.
[Remedy] Use paper of less weight. Or, cancel the booklet creation.
024-704
[Cause] An error occurred while receiving a print job from Denshi- Pen.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
024-705
[Cause] The template of the specified force annotation was not found in
the machine.
[Remedy] Delete the document in the folder of the machine, and then
select [Store to Folder] again from the print driver to store the
document.
024-706
[Cause] A print job from Denshi-Pen is sent when [Force Watermark -
Client Print] or [Force Secure Watermark] > [Client Print] is set to
[On].
[Remedy] Set [Allow User to Disable Active Settings] to [Disable Active
Settings] under [Tools] >[Authentication / Security Settings].
024-742
[Cause] Booklet printing was specified for printer properties, but the
number of print pages for the job exceeded the maximum
number allowed for booklet creation.
[Remedy] Change the printer properties setting to split the pages
appropriately to create separate volumes, or to cancel the
booklet creation setting.
024-746
[Cause] The specified paper type is not compatible with the specified
paper size, paper tray, output tray, or 2 sided printing.
[Remedy] Confirm the print data.
024-747
[Cause] Incompatible print parameters are used. The combination of
the specified features such as Document Size, Paper Size, Paper
Tray, 2 sided printing, and Output Tray is incompatible.
[Remedy] Confirm the print data, and try printing again.
024-748
[Cause] The number of digits specified in [Bates Stamp - Number of
Digits] screen does not match the value specified in [Starting
Number].
[Remedy] Set [Bates Stamp - Number of Digits] to the value specified in
[Starting Number] or to [Auto Assign].
024-775
[Cause] Booklet printing was specified for printer properties, but the
number of print pages for the job exceeded the maximum
number allowed for booklet creation.
[Remedy] Change the printer properties setting to split the pages
appropriately to create separate volumes, or to cancel the
booklet creation setting.
025-596
025-597
[Cause] An error occurred with the hard disk.
[Remedy] Replace the hard disk.
Error Code
Cause and Remedy
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