Problem Solving
620
Problem Solving
15
027-523
[Cause] The machine failed to transfer data using SMB of the Scan to PC
service because a folder could not be created on the SMB server.
The specified folder already exists.
[Remedy] Check whether the specified name is being used for another file
or folder on the SMB server.
027-524
[Cause] The machine failed to transfer data using SMB of the Scan to PC
service because a folder could not be created on the SMB server.
The specified folder already exists.
[Remedy] Check whether the specified name is being used for another file
or folder on the SMB server.
027-525
[Cause] During forwarding using SMB of the Scan to PC service, a file
could not be deleted from the SMB server because of one of the
following reasons:
z
The file does not exist.
z
The file is opened.
z
The specified file name is being used as a directory.
[Remedy] Check whether the file is not being used by another user at the
specified save location.
027-526
[Cause] The machine failed to delete the lock directory on the SMB
server while transferring data using SMB of the Scan to PC
service.
[Remedy] If the lock directory (*.LCK) exists in the destination, delete it
manually, and then execute the operation again.
027-527
[Cause] During forwarding using SMB of the Scan to PC service, a folder
could not be deleted from the SMB server because of one of the
following reasons:
z
The file does not exist.
z
The directory is not empty.
z
The specified directory name does not exist.
[Remedy] Check whether the file is not being used by another user at the
specified save location.
027-528
[Cause] The machine failed to transfer data using SMB of the Scan to PC
service because no space is available at the save location on the
SMB server.
[Remedy] Check whether the save location has free space.
027-529
[Cause] The machine failed to transfer data using SMB of the Scan to PC
service because an unexpected error has been received from the
SMB server, or an unexpected internal error has occurred on the
machine.
[Remedy] Log into the server from another computer using the same user
name, to confirm whether a file can be written into the same
save location on the server. If the error still is not resolved, it
may be an internal error. Contact our Customer Support Center.
027-530
[Cause] There are duplicate file names. [Do Not Save] is set as a
handling method when names are duplicated for scanned files.
[Remedy] Set the process to be executed in case of a file name duplication
to other than [Do Not Save].
Error Code
Cause and Remedy
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