Error Code
621
Problem Solving
15
027-531
[Cause] Detected an incorrect filing policy (when add was selected)
after connecting to the server.
[Remedy] When [Rename New File] is set as the process to be executed in
case of a file name duplication, confirm that the file format is
not multi-page.
027-532
[Cause] Failed to access the NEXTNAME.DAT file.
[Remedy] When [Rename New File] is set as the process to be executed in
case of a file name duplication, check the NEXTNAME.DAT file is
correct.
027-533
[Cause] An internal error occurred.
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
027-543
[Cause] The SMB server (NetBIOS) name is invalid.
[Remedy] Check whether the server name of the SMB server is correct.
027-547
[Cause] SMB protocol error. An invalid character was detected in the
specified domain name.
[Remedy] If the error occurred during SMB authentication: Consult your
network administrator for the domain name, and then set it
correctly.
Also, check whether the domain name set on the machine is
correct.
To confirm the settings, execute the following procedures:
1) Enter the System Administration mode, and select [Tools] >
[Connectivity & Network Setup] > [Remote Authentication/
Directory Service] > [SMB Server Settings].
2) Select the SMB server to confirm the domain name.
If the error occurred during transferring using SMB of the Scan
to PC service:
Consult your network administrator whether the domain name
specified when entering login name is correct.
To confirm the domain name on the server, execute the
following procedures:
1) Select [Start] > [Programs] > [Administrative Tools] > [Active
Directory Domains and Trusts] on the Active Directory
domain controller.
2) From the left side frame of the [Active Directory Domains and
Trusts] window, select [Active Directory Domains and Trusts]
> [Domains]. Right-click [Domains] to select [Properties].
3) Select [General] tab in the domain properties window, and
confirm the domain name (prior to Windows 2000).
Error Code
Cause and Remedy