Problem Solving
588
Problem Solving
15
033-578
[Cause] An error occurred during fax receiving.
[Remedy] Confirm the status of the line and the recipient machine, and
then ask the sender to send again.
033-580
[Cause] No VoIP gateway is registered corresponding to the fax number
entered.
[Remedy] Specify the VoIP gateway address corresponding to the fax
number entered.
033-581
[Cause] Unable to connect to the SIP server because of an
authentication error.
[Remedy] Confirm the settings of login user name, login password, and
SIP server under [SIP Settings] > [SIP Proxy Server Setup].
033-582
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Check whether or not the recipient's machine supports IP fax
(SIP). If it is IP fax-enabled device, confirm the settings on the
SIP server.
033-583
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Wait for a while, and execute the operation again.
033-584
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Confirm the following conditions:
z
Whether the address or fax number entered is correct
z
Whether the network cable is connected
z
Whether the SIP server is enabled
z
Whether the network cable between the machine and the
SIP server connected
z
Whether the network cable between the machine and the
recipient connected
z
Whether the status of the SIP server and the recipient is
available for communications
033-585
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Contact our Customer Support Center.
033-586
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Wait for a while, and execute the operation again. And confirm
the following conditions:
z
Whether an IP address can be obtained
z
Whether the machine can register to the registrar server
033-587
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Wait for a while, and execute the operation again. And confirm
the following conditions:
z
Whether the network cable is connected
z
Whether the recipient machine is on
033-588
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Execute the operation again. If another job is being processed,
execute the operation again.
Error Code
Cause and Remedy
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